Advisor Mastery Program (AMP) Workshops

These workshops will focus primarily on advisor skill-building and knowledge-building. Potential topics include:

• Technical/Software/Administrative skills (Excel, TEAMS, ARGOS, reading high school transcripts, etc.)
• Advising approaches and best practices
• Legal/Ethical issues in advising
• Inclusive Excellence 

Workshops will be offered twice a month, and will generally be worth 1 point (unless otherwise stated). Workshops will vary in terms of being offered in-person or via zoom.

More Details

Led by Karen Austin, Sarah Fossett, and Heather Parker 

Workshop Description: 

Conflict is a natural part of working with students, colleagues, and campus partners, and how advisors respond to challenging situations can significantly influence relationships, trust, and student success. This interactive workshop equips advisors with practical conflict management and professional communication strategies grounded in the NACADA Core Competencies, with an emphasis on the Relational Competency. Participants will explore common sources of conflict in advising, learn techniques for navigating difficult conversations with empathy and professionalism, and examine how Appreciative Advising principles can foster collaboration, de-escalate tension, and promote productive outcomes. Through case studies and guided discussion, advisors will practice applying conflict resolution strategies to realistic advising scenarios while maintaining a student-centered, solutions-focused approach. 

NACADA Core Competency alignment: 

• R2: Create rapport and build academic advising relationships. 

• R3: Communicate in an inclusive and respectful manner. 

• R4: Plan and conduct successful advising interactions. 

• R6: Facilitate problem solving, decision-making, meaning-making, planning, and goal setting. 

• R7: Engage in on-going assessment and development of the advising practice.